HIPAA Compliance Readiness Statement

Overview

The HIPAA Privacy Rule provides federal protections for personal health information held by covered entities and gives patients an array of rights with respect to that information. At the same time, the Privacy Rule is balanced so that it permits the disclosure of personal health information needed for patient care and other important purposes. 


The Security Rule specifies a series of administrative, physical, and technical safeguards for covered entities to use to assure the confidentiality, integrity, and availability of electronic protected health information. 

Security and Protected Health Information (PHI) 

To ensure protection of PHI, we utilize a security solution that provides:
  - Authenticated login
  - Encryption of data sent via internet (128-bit SSL)
  - Transmission of minimal data necessary

It is our policy to encrypt all PHI data sent between our site and your internet browser.   The security standard SSL (Secure Sockets Layer) is used to implement this.  SSL is the leading standard for securing World Wide Web transmissions.

Quick Claim Online is essentially a paperless office.  With the exception of contracts, documents are either stored electronically on secure servers, or the contents entered into a secure database via encrypted transmission of data by authenticated, authorized persons.

Storage of Data and Disaster Recovery

Quick Claim Online stores its data on servers hosted by major hosting companies.

Our confidential patient data site, not accessible to providers, is hosted at Net-fire INC. - the second largest server farm in the country. Their state-of-the art backup and recovery procedures allow them to boast a 99.992% uptime.  In addition to the Net-fire backup and recovery procedures, an agent of ours maintains its own backup and recovery procedures which are tested the last weekend of every month.

We utilize two other server farms which also have 99.9+% uptime.  One of these hosts our provider data site.  The other holds our daily data backups from that site. These backups are transmitted in encrypted format each day using a secure file transfer protocol known as FTP Secure, or FTPS.

Disclaimer and Contact

The above information does not constitute any warranties of any kind and is provided for informational purposes only.

In the event that you need further information, please contact Quick Claim Online's HIPAA Compliance Officer:

Aliya Fielding, MBA
HIPAA Compliance Officer
Phone: (210) 683-7260